Transcripts

An official transcript is a copy of a student’s entire academic record from Anderson University, bearing the official university seal and stamp. There is a $15.00 fee for each official transcript that is printed by Anderson Central. Anderson University has authorized the National Student Clearinghouse to provide official transcript ordering via the Web. You may find this link at www.studentclearinghouse.org. You can order transcripts using any major credit card. Your card will only be charged after your order has been completed. The site will walk you through placing an order, including delivery options and fees. Anderson Central attempts to process all official transcript requests within 48 hours, walk-in requests included.

Unofficial transcripts may be requested by completing our online form, in writing, in-person, or via fax (864-231-2008). There is a $5.00 fee for each unofficial transcript that is printed by Anderson Central. This fee is to be paid at the time the request is filed.

Transcript Release Policy:

Students may request to have their official transcript released. AU may deny the request or release the transcript in its entirety. AU’s decision to release the transcript does not eliminate any student’s responsibility to pay what is owed to AU. A student’s account may be sent to collections for nonpayment. If the student account has already been sent to a collection agency, the account will remain there until the balance is paid in full.

Any student who currently owes the University a balance of $1,000 or less may request to have their official transcript released prior to payment of the debt. The ability to request an official transcript does not cancel out the student’s responsibility to pay what is owed to the University. The student’s account may still be sent to collections for nonpayment, or if the student is currently with a collection agency due to nonpayment, the student will remain there until their account balance is paid in full.

 Any student who currently owes the University a balance over the amount of $1,000 is required to submit a financial appeal to the Office of Anderson Central for consideration of whether their official transcript can be released. The student must provide all information related to why their balance was not paid when they were enrolled, why they are submitting the appeal now, any amount they may be able to pay towards their outstanding balance, any extenuating circumstances, or any other important information they want to be considered in the decision-making process.  Appeals will be considered on a case by case basis based on the totality of the circumstances and at the discretion of the University. The ability to submit an appeal or the release of a transcript does not cancel out the student’s responsibility to pay what is owed to the University. The student’s account may still be sent to collections for nonpayment, or if the student is currently with a collection agency due to nonpayment, the student will remain there until their account balance is paid in full.

Please note: Submitting an appeal does not mean the student’s official transcript will be released.

Purchasing Textbooks

Purchasing Textbooks for the Traditional, Non-Traditional, and ABSN

Anderson University partners with eCampus to deliver textbooks and accompanying software automatically to traditional undergraduate, non-traditional undergraduate and ABSN students through the Trojan Textbook Program. Through the program, the cost of textbooks and accompanying class software is included in a student’s tuition. (Consortium, graduate, and high school concurrent students are not included in the Trojan Textbook Program)

Depending on the course, traditional undergraduate, non-traditional undergraduate and ABSN students may be provided with a digital textbook subscription or a physical textbook rental.  Digital textbook subscriptions will be available within the Canvas course. 

Required physical textbooks for traditional undergraduate students will be ordered automatically and shipped to AU Outfitters once you enroll in a course.

Required physical textbooks for non-traditional undergraduate and ABSN students will be ordered automatically and shipped to your home address once you enroll in a course. Important: Please verify that your mailing address is current within Workday. Books not received due to an incorrect address will be at the expense of the student.

For instructions about how to update your mailing address in Workday, click here. You can track your textbook on your eCampus dashboard.

 If you require a different textbook format or other accommodations, please contact the Center for Student Success Center at [email protected]

Purchasing Textbooks for Graduate and Students Who Opt-out of the Trojan Text Program

Graduate students and students who opt out of the Trojan Text Program can use their credit to purchase books through the Anderson University Online Bookstore. Credit may be available if you have anticipated financial aid to cover more than the charges on your student account. A credit can be used to purchase books at the online bookstore as early as three weeks before the semester begins but no later than the end of the add/drop period. Any unused credit will be refunded to you. Graduate students will be notified via email to your AU email account if a credit is available for you to use at the Anderson University Online Bookstore. The portion of credit made available for books will not exceed $800 for full-time graduate students or those who opt out of the Trojan Text Program and $400 for part-time graduate students or those who opt out of the Trojan Text Program. Adjustments to these amounts can be made upon request if you have a credit that exceeds these amounts and need to use more of your credit to purchase books.

 In accordance with Federal regulations, Anderson University must establish a policy under which an eligible Title IV financial aid recipient may opt out of using a credit to purchase books from the Anderson University Online Bookstore. Students can opt out by submitting a Request to Opt Out form available here to Anderson Central each semester. Please note that this opt-out process is different than the opt out process required for the Trojan Text Program. The full book credit policy is provided below:

 Anderson University Book Credit Policy for Graduate and Students Who Opt-out of the Trojan Text Program

Graduate students and eligible undergraduate students who chose to opt out of the Trojan Text Program and have a credit balance due to the overage of federal financial aid may be eligible to use up to $800 in a credit to cover books/supplies through the Anderson University Online Bookstore.  In order to purchase books using Title IV aid, the student’s financial aid file must be complete, and a credit must be reflected on the student’s account.

Should the student’s financial aid eligibility or enrollment status change, the student will be responsible for the balance created on the account for the opt-out book refund.

It is the student’s responsibility to review the book list on our website and confirm the title and ISBN number for the current book being used for the course with their instructor, as editions can change frequently.

Students may opt out of purchasing books from the Anderson University Online Bookstore.  Title IV aid recipients have the option of purchasing books at their own expense from other sources. It is the responsibility of the student to purchase all required books for the program should they opt out.  For students wanting to opt out, a Request to Opt-Out form must be completed by the student and received in the Anderson Central Office prior to the first day of class each semester. (Please note that this opt-out process is different than the opt out process required for the Trojan Text Program.)

By opting out, the student is not required to purchase or rent books from the Anderson University Online Bookstore and may obtain the books from another book distributor. Upon receiving official notice that a student wishes to opt-out of purchasing their books through the Anderson University Online Bookstore, the student may receive up to $800 in a refund to cover books/supplies if a credit is available.

Employer Reimbursement

Many organizations offer their employees full or partial tuition reimbursement for furthering their education. Please check with your Human Resources Department to see if your organization participates. Contact the Anderson Central Office for more information on how company reimbursement works.

Students who are receiving Company Reimbursement through their employer will need to coordinate with their employer for reimbursement of their tuition expenses incurred for each term or semester. Should students need an itemized invoice provided to their employer, they must complete Anderson University’s company reimbursement documents or they may provide documentation from their employer stating they are participating in their reimbursement program. Please note, even if your company is reimbursing you for your tuition and fees you will still need to satisfy your balance prior to start of each term or semester. You may either pay the balance in full by the start of each term or complete the FAFSA in order to borrow Federal student loans. Some documents will be required to be completed for these loan funds. For more information please contact the Financial Aid Planning Office at [email protected] or 864-231-2070.

Tuition Protection Plan

We believe it’s important to offer an easy, affordable way to protect the investment your family has made in higher education. That’s why Anderson University has partnered with GradGuard to provide our families with tuition insurance by Allianz Global Assistance featuring special plans and rates not available to the general public.

This coverage expands the scope of our refund policy by ensuring reimbursement for tuition, room and board and other fees for covered withdrawals at any time during the semester. At Anderson University, we want the best for our students, and Allianz Global Assistance is a world-leader in specialty insurance and assistance—helping over 35 million people protect their tuition payments, travel plans and more each year.

Click here to learn more. www.gradguard.com/tuition/andersonuniversity

Commuter Meal Plan Options

Commuting students may purchase a meal plan by visiting their Housing Portal via the Student Housing web page. The selected commuter meal plan will then be charged to your student account. If you are unable to add a commuter meal plan, please reach out to Residence Life at [email protected].